Company information
Version: 1.2, effective 28 September 2026 — Desultory Ltd's own VAT registration (GB527464476) added, as regulation 6(1)(g) of the Electronic Commerce (EC Directive) Regulations 2002 requires once a provider undertakes VAT-taxable activity. Stripe remains merchant of record and the customer-facing price is unchanged.
The information UK law requires an online service provider to make easily, directly and permanently accessible. It is on one page so that it is exactly that.
The company
| Registered name | Desultory Ltd |
| Trading name | RouteRound |
| Registered in | England and Wales |
| Company number | 17361684 |
| Registered office | 133 Berrall Way, Billingshurst, England, RH14 9PQ |
| Business address | As above |
| Legal form | Private company limited by shares |
| VAT number | GB527464476, registered 28 September 2026. Published here because regulation 6(1)(g) of the Electronic Commerce (EC Directive) Regulations 2002 requires it, not because we charge you under it: we issue no VAT invoice for a RouteRound subscription. Stripe sells RouteRound Pro as merchant of record, so the supply to the subscriber is Stripe's — Stripe adds the UK VAT at checkout, accounts for it under its own registration, and issues that VAT invoice. Our registration covers our own supplies and purchases. |
| Register | Companies House — find-and-update.company-information.service.gov.uk |
| ICO registration | 00015711872 — verifiable on the ICO's register of fee payers |
Contact
| Purpose | Address |
|---|---|
| General enquiries and support | hello@routeround.co.uk |
| Data protection, subject requests, complaints | privacy@routeround.co.uk |
| Security reports | security@routeround.co.uk — see security.txt |
| Reporting content | report@routeround.co.uk |
Email is the fastest way to reach us and we aim to reply within one working day. Post reaches us at the registered office above.
Telephone: 07516 164746
What we do
Desultory Ltd develops and licenses RouteRound, subscription software for UK field-service contractors — grounds maintenance, tree surgery and allied trades. It plans rounds across multiple sites, runs jobs on site with photographic and signature evidence, and produces the health-and-safety and waste paperwork the sector requires. An optional portal lets a contractor's own customers see the schedule for their sites and receive completion reports.
We are not regulated by any supervisory or professional body, and no authorisation is required for what we do. We hold no customer funds and process no payments on behalf of others.
Price
£29/month + VAT (£34.80/month inc. VAT), per business. No per-seat charge, no per-job fee, no setup fee, no minimum term.
Desultory Ltd is registered for VAT (GB527464476) but does not charge you VAT on this subscription: Stripe sells RouteRound Pro as merchant of record and adds the UK VAT at checkout under its own registration, because the supply to you is Stripe's. A UK customer who gives no VAT number pays £34.80 per month — £29.00 plus £5.80 VAT. Stripe works out the exact figure at checkout from your billing country and any VAT number you enter, and shows you the total before you enter a card. Desultory Ltd is settled the ex-VAT amount.
Apart from that VAT there are no other mandatory charges of any kind. Payment is by card through Stripe.
The contract
- Subscription terms — the contract for the service
- Acceptable use policy — applies to everyone who puts content into RouteRound
- Data processing agreement — Article 28 processor terms, a schedule to the subscription terms
- Privacy notice · Sub-processors · Cookies and storage
- Accessibility statement · Complaints · Deleting your account
Every one of these can be saved or printed from your browser, and every version we publish stays at its address.
Governing law: the law of England and Wales. Jurisdiction: the courts of England and Wales. See clause 20 of the subscription terms.
Complaints and dispute resolution
Service complaints: jack@routeround.co.uk — clause 18.1 of the subscription terms, which names that address; it reaches the director, who handles complaints personally. Data protection complaints: our complaints procedure, and the ICO.
We do not subscribe to an alternative dispute resolution scheme.
Insurance
We do not currently hold professional indemnity insurance.
We would rather say so than leave the question unanswered. Regulation 8 of the Provision of Services Regulations 2009 requires a service provider to disclose the insurer and territorial coverage where cover is held; it does not require the cover. This is our disclosure that there is none.
What that means for you, plainly: clause 14 of our terms caps our liability, and a cap is only worth what the company can pay against it. If your procurement process requires a supplier to carry professional indemnity cover, tell us — we would rather know before you buy than after something has gone wrong.
We will update this section, and give notice, if that changes.
Disclosures made under section 82 of the Companies Act 2006 and Part 6 of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015; regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002; and regulations 7 to 10 of the Provision of Services Regulations 2009.